Q. How to I
get this TFC Set Top Box / Receiver?
A. Click "Order Now"
print TFC subscription form then, fax to toll free 1-866-861-2928
or e-mail to
Q. When do I
receive my TFC Set Top Box / Receiver?
A. Once we
receive your TFC subscription
complete information,we will go
ahead and process your order and
ship it within 7-10 business days.
Q. How do I
pay the Monthly Subscription?
A. You can pay
using a Credit Card or Debit
Card, (Visa, Mastercard,
Discover or American Express)
How soon after I get the TFC Set
Receiver will I be able to start
A. Once the TFC Set Top Box / Receiver is
hooked up, (connected to your
modem or router, to TFC Set Top Box/
Receiver then to your TV Screen)
you will be able
start watching your favorite
programs by calling the number
that shows on your TV screen for
the technical support to turn on
the signal immediately.
Q. What happens if the TV is in
a different room to the
A. If you can, the best option
is to place your router next to
the TV. Another option is to
provide Ethernet cabling from
wherever the router is (usually
the hall or study) to the TV.
Q. Is The Filipino Channel on
Demand, TFC on Demand, TFCnow on
Demand, ABS-CBN on Demand,
Channel on Demand are the same as IPTV?
Q: What is IPTV?
IPTV - Internet Protocol
Television - is a way of getting
TV transmitted over a high-speed
Q: What happen if the TFC Set
Top Box / Receiver is not
A: We will
replace it at no charge.
Q: Is there a
A: Yes, one year
Q: Is there a
A: Yes, one (1)
Q: What If I dont
finish the contract? Is there a
A: Yes, Maximum
penalty of $125 and you must
returned the TFC Set Top Box,
otherwise if you don't returned,
Q: What If I
finish the one (1) year
A: No Penalty.You
can renew your TFC account if
you still want to continue. You
will be on month to month base.
But if you don't want to
continue after one year, you
must return the TFC Set Top Box.